FAQ's

Frequently Asked 
Questions

Everything you need to know about World Dance Masters

BOOK WITH CONFIDENCE!

In the unlikely event of World Dance Masters 2021 being cancelled due to COVID-19 restrictions, we will transfer your tickets over to 2022 or refund the face value of the ticket price (less ticket and transaction fees).

We will of course continue to review guidance issued relating to CV-19 and will ensure necessary safety measures will be in place for you to safely attend. Full CV-19 mitigation measures for the 2021 event will be made available at a later date, please check our website and social channels nearer the time of the event for further information.
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Event Information

  • Key Timings

    Please see below our opening times (subject to change):


    Friday 30th July 2021 - Doors open at 09.00am and close at 03.00am


    Saturday 31st July 2021 - Doors open at 09.00am and close at 03.00am


    Sunday 1st August 2021 - Doors open at 09.00am and close at 04.00am


    Our full schedule will be released in June 2021.

     

  • Workshop Timings

    Our full schedule will be released in June 2021.

  • Can we reserve seating/tables at the event?

    Yes. Table reservations are available for a small fee in the Empress Ballroom during the competition hours only and will be on sale from the 1st June 2021.

  • Can I record and take pictures at the event?

    Yes, you are more than welcome to record video and take photographs at the event for personal use only. We do not allow attendees to take pictures or record videos for sale, so please do not put pictures or video of the event online to sell to competitors and attendees. Also, instructors reserve the right to ask attendees not to record their workshops.


    If you would like to take pictures or footage for professional or commercial purposes, please contact Sam directly to discuss options.

Ticket Information

  • Where can I buy tickets from?

    Online: You're in the right place. The official ticket source for World Dance Masters is on this website. Please click here for our Ticket Page.

     

  • Can I change the name on my ticket and pass it to someone else?

    Yes, you are welcome to change the name of the person listed on your ticket without approval from World Dance Masters. This process can be managed wholly by the original ticket purchaser.


    You can see step-by-step instructions on how to do this here. World Dance Masters does not have the ability to change the names on tickets for you manually.

  • Can I buy a ticket on the door?

    We strongly recommend you buy tickets in advance to secure the best price and availability. Last year all of our social tickets sold out months before the event. If any tickets remain they will be subject to a higher on-the-door price tier.


    You can see step-by-step instructions on how to do this here. World Dance Masters does not have the ability to change the names on tickets for you manually.

  • Can I pay for my tickets without a PayPal account?

    Yes! While our payment processing service is PayPal, you do not need a PayPal account in order to process your order. While PayPal will encourage you to sign up for an account, you can just click 'Pay with Debit or Credit Card' and not have to sign-up for PayPal.

  • What is your refund policy?

    Tickets are non-refundable unless the event is cancelled or postponed and you cannot make the new date. In these cases, the face value of the ticket will be refundable. 


    If you can no longer attend the event, you are welcome to sell your ticket to another dancer without informing World Dance Masters.


    For Worlds 2021, we will be enhancing our refund policy to allow for the transfer of tickets to Worlds 2022  or a refund, less a small admin fee and the original booking fee. We will be opening the ability to apply for a refund or transfer in early May until the end of May. There will be a defined window to apply for this, so please keep an eye on wdm.dance, our Facebook Page, and your email.

  • How do the ticket tiers work?

    It's simple! Buy your tickets early and pay less. Ticket prices for the event increase over time.

  • Do you offer group rates?

    Yes. We offer generous discounts for groups of 15 or more dancers. Please email conor@worlddancemasters.com for more information.

  • Can I buy a ticket as a gift?

    Yes, that's a lovely idea. At the point of purchase, you are asked to enter the attendee names for each ticket holder so you may gift the tickets to a friend or family member.

  • Do I need to buy a ticket for my child?

    If your child is competing, then yes, all competitors require a pass (remember, if they are competing in Starter, Tiny Tots, or Rugrats, their pass is included in the competitor registration cost).


    If your child is not competing, doesn’t dance, and is under the age of 12, then they are welcome to attend free of charge. Please select 'Non-Dancer Youth Pass' on the ticketing system. Please note this will be a spectator-only ticket, which means they will not be allowed in The Arena or Spanish Hall during the day.

  • Do I need to print my ticket?

    Your ticket is not 100% necessary, but it will save time on the day. You can print your ticket using the email you received from TicketLeap. The ticket contains a barcode that we can scan quickly and easily. If you are tech-savvy, you can add the ticket to your mobile device and we can scan it from there, too!


    If you don’t have your ticket, we can look your name up manually in the system, but it will take slightly longer and will require identification to prove the ticket is yours.


    If in doubt, print your ticket!

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